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RapidSOS is a service that gives locations for cell phone callers, and can also forward caller specified information to 911.

Currently 911 calls from cell phones provide a latitude and longitude location based on information from the cell phone provider signal.  RapidSOS finds your location from your phones location services and plots it on a map so the dispatcher can see your location.  It will also update your location as you move during the call.

You can also create an Emergency Health Profile to share health information with 911 when you make a call.  Residents now have the ability to create a free Emergency Health Profile at emergencyprofile.org to share opt-in medical information. 

Grosse Pointe Park Public Safety became RapidSOS Ready in 2021. Our call-takers use RapidSOS Portal, a browser-based tool, to access accurate caller location and additional life-saving information when responding to 9-1-1 calls.

RapidSOS Ready Shield    How can you become RapidSOS Ready?      

People can create their free Emergency Health Profile by visiting emergencyprofile.org and entering pertinent medical and profile information, such as:

  • Name, DOB, and address
  • Pre-existing conditions
  • Allergies
  • Medical Notes (ex. Mental health issues, developmental disabilities, etc.)
  • Emergency contacts
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